TBT racing/Corona CA

Almost three months ago, i sent some fork tubes to TBT racing in Corona CA. Now let me be clear, I do not believe that my experience has anything to do with the other franchises that are across the country. Just the location in southern CA. I sent my fork tubes to get a Tin coating roughly three months ago. I was told by Travis the owner that it would take two weeks to get it done by the company he uses back east. I gave him the benefit of the doubt and figured in my own mind.....this will take me about a month. I still have plenty of time to get ready and hit the mammoth qualifiers and do the only one race i really care about doing anymore. Two weeks go by, and starts the first of many many many frustrating calls to TBT. Of course every time i call I get different people on the phone, "should be any day bro" call you as soon as we know bro!

Almost a month goes by and i get everything from "any day" to Im waiting to hear back from the coating company.......to "Im not sure where your stuff is man?" ............Not sure where my stuff is!? I eventually persuade one of the young men into giving me the number of the coating company to see where my fork tubes are seeing as for weeks according to TBT they are not getting back to us. I call the lady at the coating company and explain the situation. She is very nice and tells me, they were sent ground from east coast back to the west coast because "they were not in coating condition" I said coating condition? These parts were brand new. After further digging, she says, the lugs were still attached. What?! These guys were pro's, they had told me the lug removal was no problem, surly this couldn't be right. She also tells me at this point tracking shows they were back in CA over a week ago. Ok i tell her, im going to see whats going on with these guys, but i just get more....not sure, Travis is testing, someone will get back to you. Never happens. After tons and tons of hounding the forks a week later get sent back to the east coast for coating. I stay in touch with the people at the coating company and they let me know exactly when the tubes are done. A couple days go by and i ask the coating company if the tubes have been shipped? They tell me that they have been trying to get a credit card number from TBT........He does not have an account with you guys? weird. Some more calls to TBT i finally get someone to tell me they are handling it, and i should see my stuff soon.

Three days later I finally get someone from TBT who tells me that my tubes are there and "they look bitchin". They then ask me for my credit card number and tell me they are charging me just "cost" on the coatings, I say great, thank you, and start looking forward to seeing my stuff soon. Almost five more days go by with me now getting excuses like,.....we are just waiting for a seal to come in for one of the lugs....to.......your lugs were in not good enough to ano. My shit was brand new!!!! I tell the guy, you have my stuff mixed up with someone elses!

Finally after getting ahold of Travis, he says " Your lugs got damaged when we removed them so i had to order new ones." He assured he would have it resolved, and tom me in a day or so. Two more days go by........I call down there and talk to one of his workers who tells me that they are finished and i only owe another $261......for what?! I ask,.....let me call Travis, I tell him.....No, I will call him. I call Travis and he tells me i need to pay for the new fork lugs.........You mean the ones you damaged taking off?!!!!!!! Yes, he says, sometimes that happens. Then he goes onto to tell me how this has been a big inconvienence for him, and next time i can just call the coating company and deal with it myself!!!! I can't believe what im hearing!? I say. I had to make a quick decision, this asshole has had my stuff for just shy of three months and now is holding my shit ransom untill i pay for parts he fucked up removing. To add insult to injury, i find out through a couple of people in the "know" The pricing he charged me for the coatings appear to be for more than one set! He had a batch done....and the receipt is from the coating company directly.....He used my credit card to pay the coating company!!!! Illegal as shit!!! This was the first time in almost 20yrs that i went outside someone i was directly connected too to have work done.....and it may have been my last. Bummer deal.

Take what you will from this from me.....before you do business with TBT!!!!!!!


Travis.