Posts
245
Joined
2/5/2014
Location
Bronx, NY
US
Edited Date/Time
5/26/2016 6:00pm
Has anyone had any similer problems like this. I belive its third gear that theres something wrong with. While riding today landed a jump and heard a clanking kind of noise then the back wheel started to lock up on and off. It was clanking while i rode back to the truck but the noise went away but now it wont shift past second gear. It its a false nuetral after second and wont go up at all after. Has anyone had this happen and will ktm warenty it. If not whos a good engine builder to send it to?
My recommendation: Typically what I do was take it to the dealer I bought it from or previous owner bought it from and have them repair it and then they might deem it warranty once they review the broken part. See the process is for them to determine you bought it new and then they have to make a repair request to KTM to see if it will be covered. That is why important to take back to dealer you bought it from.
KTM is pretty good about certain things. They took care of me. I had a weird thing happen with my bike and had gopro video it happening to me and they covered all the parts ($700) but I paid the labor. So if you were recording when it happen to show you weren't riding off a cliff, this helps tremendously too to support your incident.You can just upload to youtube as a private video link and send to the manager of the service department.Private because you don't want it to cause negative PR for KTM and look like a jerk.
Hope that helps
The Shop
Good luck OP. With an issue like this that seems to be too common, I feel like they should definitely step up and help out. Let us know what you hear.
I have considered switching to KTM for a better transmission, but then I see this kind of thing going on...
It actually sounds like KTM is pretty good about taking care of these kinds of problems... What happens when KTM warranties the bike and fixes the trans with the same parts? Does it fail again and they leave you high and dry because the bike is no longer "new"?
Pit Row
Think im going to send the motor to tom zont racing. Anyone ever use them.
http://td-racing.com/about.html
ride till you get your engine back... good luck
http://www.tomzontracing.com/
Post a reply to: 2015.5 ktm 250 sxf broken transmision (need help finding gears)